FESTIVAL INFORMATION

Prohibited Items

  • No Illegal or Illicit Substances, Drugs, or Drug Paraphernalia
  • No weapons of any kind including, but not limited to, pocket knives and self defence sprays
  • No flammable items or liquids including aerosols and Fireworks
  • No Markers, Pens or Spray Paint
  • No Backpacks, Purses, or Bags allowed except bags made of clear plastic, clear vinyl or clear pvc not exceeding 13” x 17”
  • No stuffed Animals
  • No facial masks
  • No outside food or beverage including alcohol
  • No bottles, cans, canteens, flasks, or collers
  • No opened over the counter medication or eye drops
  • No packs of cigarettes
  • No balloons, balls, inflatable balls, frisbees or flying disks
  • No umbrellas, chairs, blankets, sleping bags or tents
  • No drones or unmanned aerial vehicles
  • No animals
  • No large chains, chained wallets or spiked jewelry
  • No laser pens, laser pointers, or similar focused light devices
  • No water guns, squirt guns, spray bottles or misters (including deodrants and perfumes)
  • No musical instruments, noisemakers or air horns
  • No professional cameras, DSLRs, flash cameras or video audio recording equipment or camera poles
  • Additional items may be prohibited at the discretion of law enforcement or security officials

Allowed Items

  • Fanny Packs
  • Small clutch bags, approximately the size of a hand, with or without a handle or strap
  • Cell Phones
  • Hats
  • Illuminated or glowng jewelry or costumes
  • Earplugs
  • Flags and banners (No corporate or company branding, no political messages, no hard poles)
  • Powdered Make Up
  • Feminine Products (Sealed upon entry)
  • Prescription medication *You must have the prescription/label in your name with you)

Security & Entry

All concert goers are subject to being searched prior to the entry into the event, including members of the media. By requesting entry into the event, all concert-goers and attendees shall be subject to a thorough TSA-style pat down search, including emptying pockets and bags and having your items examined.  Event organisers shall, at all times, reserve the right to either deny any person entry into or to eject any person from the event, who in the sole and absolute discretion of Event Organizers are in violation of event rules, which rules may be updated from time to time, with or without notice. Please note, re-entry will not be permitted.

Identification (Forms of IDs Allowed)

Admission Age Requirement: 15 and above for entrance

ACCEPTABLE FORMS OF IDENTIFICATION FOR ENTRY:

  • All forms of identification issued by  the Government of India
  • Valid Foreign Government issued passport (Must have photo and date of birth)
  • Valid Foreign Government issued identification card or driver’s license (Must have photo and date of birth)
  • For Student Ticket Holders, a valid non expired College Student Identification that states the institution name and photo and name of the person

UNACCEPTABLE FORMS OF IDENTIFICATION FOR ENTRY

  • School Identifications
  • Expired Identifications of any kind
  • Photo copies of any identification
  • Consular identification

FAQs

1. What are the dates and location for Timeout 002 : Cyberpunk City?
Timeout 002 : Cyberpunk City will take place on Saturday, 29th of December 2018 at Dome @ NSCI, SVP Stadium Mumbai.

2. Is there an age limit for the event?
Timeout 002 is strictly for 15+. Purchase and consumption of alcohol products will be strictly controlled at all times. We will require any government photo ID proof, which will be checked when entering the event as well as at any time on venue grounds.

3. How and where do I collect my tickets/wristbands?
Bands are to be collected at the entry after the barcode scan and security check You will need photo ID proof, print out of the confirmation email from PayTM/Insider.in

4. What can I bring into the event?
The organizers reserve the right to refuse admission to the event site at any time. Also, only sling bags and ladies bags brought into the event will be searched upon entry. No back packs will be allowed inside the venue. The following items are prohibited and will not be allowed into the venue:
i. Weapons, explosives, firearms, glass bottles, aluminum cans, hazardous and breakable materials
ii. Fireworks, lasers, flashlights and anything else that can interfere with the artists
iii. Professional DSLR, recording devices, video equipment that have not been pre-approved
iv. At the artists’ request, all unauthorized recording will be prohibited. (Illegal filming and/or recording will result in legal actions.)
v. Illegal items will be confiscated at the door
vi. Alcohol, food, bottles, cans, glass, animals and sound systems may NOT be brought onto the festival site
vii. No camping gear of any kind will be allowed into the venue
viii. Flags that are used to identify your group/Artist fan artwork may be brought in, but discretion is advised when constructing or designing these items, as they may sometimes be considered dangerous.
ix. No Helmets will be allowed inside the festival

5. Is re-entry allowed once inside the stadium?
NO

6. Will I be able to purchase food and beverages at the event?
A wide variety of food and beverages will be available for the duration of the event, supplied by various vendors at the event.
PLEASE NOTE: You may NOT bring your own food or beverages into the event area.

7. Are there restroom facilities on site at the event?
Yes, there will be sufficient restrooms for both men and women at the event venue.

8. What are the ticket options and information?
All tickets are sold through paytm/insider.in
A barcoded ticket (printed or correctly displayed on your phone) will need to be presented along with identification upon entering the event.
Please note: booking fees apply to all tickets

9. What is included in VIP?
VIP ticket holders will receive express entry through the VIP entrance; an exclusive and elevated dance floor; with a scenic view of the Main Stage, dance floor.
The additional option of a table and bottle service will be available exclusively at extra costs.
PLEASE NOTE: VIP ticket holders will have access to all areas except VVIP, service areas and backstage.

10. Can I swap/upgrade a G.A. ticket to VIP ticket?
Once bought, tickets cannot be upgraded;

11. Will there be a ticket exchange counter at the venue?
NO, you will have to get a print out of the bar code or have a screenshot of the barcode on your mobile phone to gain access.

12. Can I buy tickets using cash?
Yes, you can buy your tickets in cash from our authorized ticketing partners. List of Authorized Ticketing Partners will be out soon.

13. Can I transfer my ticket to a friend?
All tickets purchased are strictly non-transferable

14. How can I pay for my tickets?
Via Debit/Credit card or various other services available at PayTM/Insider. Don’t forget to print a proof of payment in case we need to track the payment and use the correct reference as provided.

15. What do I do in case of duplicate payment taken?
Duplicate payments have occurred, usually as a result of the buyer refreshing the payment page during the payment process. If this happens please email PayTM/Insider.in with a copy of your bank statement showing both transactions and the refund will be processed.

16. What is the ticket cancellation/refund policy?
No refunds will be given once the tickets have been booked.

17. What time does the gate open?
Gates for the concert will open at 4:30PM

Terms & Conditions

  • Age limit: 15+.
  • Entry permitted for age 15 years and above only.
  • The event is subject to government permissions. In case the permissions are not granted and event is cancelled, a full refund shall be immediately issued to all patrons.
  • A physical ticket will be issued at the venue box office on the day of the event in exchange for your e-ticket purchase confirmation from PayTM/Insider.in. Please carry valid photo id for verification of the ticket holder name along with your e-ticket print out.
  • A ticket shall not be a valid ticket if the barcode or hologram has been tampered with.
  • No refund on a purchased ticket is possible, even in case of any rescheduling.
  • Unlawful resale (or attempted unlawful resale) of a ticket would lead to seizure or cancellation of that ticket without refund or other compensation and subject to legal implications.
  • Duplicate tickets will not be issued for lost or stolen tickets.
  • Each ticket admits one person only.
  • This is a wrist-band access festival. In case wrist-bands are taken off, a replacement wrist-band will not be issued.
  • Wristbands removed or tampered with will be rendered invalid and WILL NOT be replaced.
  • No re-entry is permitted for the entire period of the event. Wrist bands will be cut by the security team in case a customer wishes to exit the venue during the period of the event.
  • Alcohol will be served to guests above the legal drinking age (LDA) and on display of valid age proof. LDA bands will be provided at the venue on proof of age.
  • Artist line-up and billed attractions may be subject to change.
  • Organizers reserve the right to perform security checks on invitees/members of the audience at the entry point for security reasons.
  • Organizers or any of its agents, officers, employees shall not be responsible for any injury, damage, theft, losses or cost suffered at or as a result of the event of any part of it.
  • Parking near or at the festival premises is at the risk of the vehicle owner. Organizer will not hold responsibility for any damage or theft of any vehicles within the stipulated parking premises of the festival.
  • Consumption and sale of illegal substances is strictly prohibited.
  • Professional cameras, any form of recording instruments, arms and ammunition, eatables, bottled water, beverages, alcohol are not allowed from outside the festival. Food and beverages will be available inside the festival.
  • This ticket permits entry to the festival grounds only. Any Pre or After parties may have other ticketing requirements and may be sold separately.
  • Rights of admission reserved, even to valid ticket holders.
  • Organizers are not responsible for any negative effects of food items or drinks consumed in the venue by festival guests; Timeout encourages guests to drink responsibly and in moderation.
  • Persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities within the site may be searched.
  • First aid/medical facilities will be provided, however, the organizers do not take any responsibility for any problems arising.
  • Any disputes to be settled under Mumbai jurisdiction courts only.
  • The holder of this ticket hereby grants organizers the right to use, in perpetuity, all or any part of the recording of any tape made of holder`s appearance on any channel for broadcast in any and all media globally and for advertising, publicity and promotion relating hereto.
  • The organizers reserve the right without refund or other recourse, to refuse admission to anyone who is found to be in breach of these terms and conditions including, if necessary, ejecting the holder/s of the ticket from the venue after they have entered the ground.
  • Internet handling fee per ticket may be levied. Please check your total amount before payment.
  • Tickets once booked cannot be exchanged or refunded.
  • Possession sale and dealing in Narcotics Drugs and Psychotropic substances attracts stringent punishments under the Narcotics Drugs and Psychotropic substances Act, 1985 which ranges from 6 months upto 20 years imprisonment and fine upto Rupees Two Lakhs.
  • Consumption of the narcotic drug or psychotropic substance (cocaine, morphine, diacetyl morphine or any other narcotic drug) or any psychotropic substance is liable for rigorous imprisonment for a term which may extend to one year, or with fine which may extend to Twenty Thousand rupees; or with both under NDPS Act, 1985.
  • By booking tickets for the event, you consent to your data being used for marketing and promotional activities by Insider/Paytm and the organiser.